Hey there! We totally get it, sometimes things just don't work out. But don't you worry, we've got your back! Our return policy is as hassle-free as it gets, because your satisfaction is our top priority. So, let's dive into the nitty-gritty details, shall we? 🤓
🇦🇪 UAE Returns 🇦🇪
If you're in the UAE and your purchase doesn't quite hit the mark, we're here to make it right. As long as your item is unworn and you reach out to us within 7 days of delivery, we'll gladly offer you an exchange or a refund. 🔄💰
Now, here's the deal: returns are absolutely free of charge! Our trusty courier will swing by and pick up the item from your doorstep. 🚚🏠 But hey, we can't refund the delivery charges, so keep that in mind, okay? 😉
🌍 International Returns 🌍
Hey globetrotter! If you're outside the UAE, we've still got your back. Just like our UAE friends, you have 7 days from the delivery date to reach out to us if you want to return an unworn item. We'll be more than happy to offer you an exchange or a refund. 🌐🔄💰
Now, here's the scoop: returns can be arranged for 85 AED by our trusty courier. But, just like before, we can't refund the delivery or import charges. We know, it's a bummer, but we promise we're doing our best! 😊
📞 Get in Touch! 📞
If you're ready to start the return process or if you have any questions, just reach out to us! We're always here to help. You can contact us at penelopemadethis@gmail.com or give us a call at +971 50 862 8474. We'll make sure to assist you with a smile! 😄
Remember, we want you to be absolutely delighted with your purchase, so don't hesitate to get in touch if anything isn't quite right. We're here to make it right for you! 🌈✨